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Frequently Asked Questions

Sharm El Sheikh Airport Help Center

Everything you need to know about booking, airport meeting points, Sinai Only visa rules, dive luggage, and fixed pricing.

Arrival & Driver Meeting Point

Where will my driver meet me at Sharm El Sheikh International Airport (SSH)? ▼

Due to South Sinai airport security regulations, private drivers are not permitted inside the baggage claim hall. Your driver will wait directly outside the terminal exit sliding doors under the covered greeting canopy holding a prominent name board with your name. They will assist you with your luggage directly to your vehicle.

What happens if my inbound flight to Sharm is delayed? ▼

We track all flights in real time using your flight number. Your driver's pickup schedule is automatically adjusted to your actual landing time at zero extra cost. Your complimentary 60-minute waiting time begins only after the aircraft touches down.

Which terminal will my flight arrive at? ▼

Sharm El Sheikh Airport operates Terminal 1 (primarily international scheduled and charter flights) and Terminal 2 (domestic EgyptAir flights and select regional carriers). We monitor your airline flight code and dispatch our driver to the exact terminal where your flight docks.

Sinai Visa & Airport Customs

Do I need an Egypt entry visa or the free 'Sinai Only' stamp? ▼

If you are staying exclusively within South Sinai coastal resorts (Sharm El Sheikh, Dahab, Nuweiba, or Taba) for 15 days or less, you qualify for the free 'Sinai Only' entry stamp at passport control. If you plan to travel outside South Sinai (e.g., excursions to Cairo, Luxor, or Ras Muhammad Marine Park diving trips outside the coastal limit) or stay longer than 15 days, you must purchase the standard $25 USD Egypt tourist visa at airport bank counters before passport control.

How long does it take to clear passport control and baggage claim at SSH? ▼

Typically 20 to 45 minutes depending on seasonal flight arrivals. Our 60 minutes of complimentary waiting time gives you ample time to clear immigration, collect baggage, and exit comfortably.

Pricing, Payment & Currency

Are transfer fares charged per person or per vehicle? ▼

All prices on Sharm El Sheikh Airport Transfers are strictly per private vehicle, covering your entire private group and all luggage up to the vehicle's capacity.

What currencies do you accept? ▼

We accept payments in USD, EUR, GBP, and Egyptian Pounds (EGP). You can reserve online securely or pay your driver in cash upon arrival.

Are airport gate fees and highway security tolls included? ▼

Yes, 100%. All South Sinai highway checkpoints, airport parking gate tickets, and taxes are completely included in your quoted fare. There are no surprise fees or toll demands.

Luggage, Diving Equipment & Child Safety

Can you transport scuba diving gear bags? ▼

Yes. Sharm El Sheikh is a world-renowned diving hub, and our fleet is prepared for dive travelers. For groups with multiple heavy dive equipment bags, BCDs, and hard luggage, we recommend booking our Private Minivan (Toyota HiAce) for maximum comfort.

Are child car seats or infant booster seats available? ▼

Yes, we provide sanitized rear-facing infant seats and forward-facing booster seats upon request during booking at no additional charge.

Do you provide transfers to Dahab, Nuweiba, and Taba? ▼

Yes, we provide direct 24/7 private transfers from Sharm Airport to Dahab (approx. 1 hour), Nuweiba (approx. 2 hours), and Taba / Taba Heights (approx. 2.5 to 3 hours) in air-conditioned vehicles with authorized South Sinai tourism permits.

Cancellations & Modifications

What is your cancellation policy? ▼

You can cancel or modify your transfer reservation free of charge with a 100% full refund up to 24 hours prior to your scheduled pickup time.

What if my flight to Sharm El Sheikh is cancelled by the airline? ▼

If your flight is cancelled or rescheduled by your airline, simply notify our dispatch team on WhatsApp or email, and we will update your pickup time or issue a full refund immediately.

Have a Specific Question About Your Arrival?

Our Sharm El Sheikh airport dispatch team is online 24 hours a day on WhatsApp to assist with flight schedules, dive gear baggage, or custom South Sinai itineraries.